Privacy Policy
Last updated: May 2026
Welcome to JanelTrip.
JanelTrip (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
Information We Collect
When you use JanelTrip, we may collect:
- Name
- Email address
- Phone number
- Booking details
- Property listing details
- Payment-related information
- Device/browser information
How We Use Your Information
We use your information to:
- Process bookings
- Communicate with guests and hosts
- Improve our services
- Prevent fraud and abuse
- Provide customer support
- Send booking confirmations and updates
Payment Information
JanelTrip does not directly store complete payment card details. Payments are securely processed through trusted third-party payment gateways.
Cookies
We may use cookies to improve user experience and website performance.
Data Sharing
We do not sell personal data. Information may be shared only with:
- Property hosts
- Payment providers
- Legal authorities when required
User Accounts
Users are responsible for maintaining the confidentiality of their account credentials.
Third-Party Services
JanelTrip may use third-party tools including:
- Payment gateways
- Analytics services
- Email services
- Hosting providers
Your Rights
You may request:
- Access to your data
- Correction of your data
- Deletion of your account
Contact
For privacy-related concerns:
Email: [email protected]
Website: https://janeltrip.com